Dispite My Best Efforts

The past week and a half I have been working on a project that should have been really simple. The project was not my idea, but I thought that I would enjoy doing it and it would provide a service to a group of people I enjoy working with. Little did I know that this supposedly easy project would turn into craziness. The problem started when I decided to ask some questions. There were a few things that were uncertain and I felt that it would be better to make sure we were doing things right, instead of finding out later that we did things wrong. So I called and asked my "should have been easy to answer" questions, but one person told me one thing and then sent me to another person who told me something different, who then sent me to another person. In the end I ended up talking with 5 different people at this one company. The last two people I talked to were the most helpful. Joyce (the second to last person) was very honest with me and said that she did not know the answers to my questions, but she knew who would and she was going to get the answers for me. The last person I talked with, Todd, was extremely helpful and answered all my questions. The problem is that it took 5 people (including Todd) and almost two weeks to get to were I am now. Another problem, and probably the one that bothers me the most, is that during this process of trying to find the answers to my questions, I annoyed and bothered the people I was trying to provide the service to. Now there was a way to find out my answers in an easier method, but that method just happen to be home with a newborn. Since I just had a baby myself, I understand that she is busy and very tired and the last thing she would want to be bothered with is my questions. So I do take responsibility for the fact that I might have taken the harder route to find my answers, but you would think that a company would be able to answer questions about its own products.



Okay, now that I have vented, I feel much better.



Thanks for listening.